Payment Policy
Acceptable payment options include Credit Card and PayPal. Orders will not be processed until payment is received.
Shipping Costs
I offer free shipping within the United States and Canada. If you live in another country, contact me prior to ordering and I will ship to anywhere in the world. The international buyer will be responsible for all shipping and customs fees.
Upgraded Shipping
Upgraded shipping options are available. The price is dependent on the shipping location and print size. Contact me prior to ordering to request upgraded shipping options.
Shipping Address
Your order will be shipped to the address listed on the receipt. Please double check to make sure it is correct. Any print that is returned to me and has to be reshipped due to a wrong address will incur additional shipping charges.
Processing and Shipping Time
In most cases, allow about 2 weeks to receive a print. All of my prints are printed by a professional print lab to ensure the highest quality. I will place the order with the print lab approximately 24 hours after I receive the order. This 24 hour time period allows the buyer to cancel or change their order. Paper prints will be ready to ship to the buyer in about 4-5 days. Metal prints and canvas prints will be ready to ship to the buyer in about a week. Larger prints and orders shipped outside of the U.S. may take longer. These approximate shipping times are for reference only and not guaranteed. If you need your order in a hurry or by a certain date, contact me prior to ordering and I’ll do what I can to accommodate. Rush orders may require an additional fee to cover expedited shipping charges.
Order Changes or Cancellations
All of my pictures are made to order specifically for the buyer. In the event you want to change or cancel your order, please do so within 24 hours. If I have not yet placed the order with my print lab, I will cancel or change the order to meet the buyer’s needs. If the order has already been placed to the print lab, cancelled orders or changes are not possible.
Shipping Method
All orders will be shipped by USPS Priority Mail or UPS. When the order has shipped, a confirmation email will be sent to the buyer with the tracking information. Other shipping carriers and expedited shipping is available upon request. The buyer will be responsible for the difference in shipping costs. Contact me prior to ordering to request expedited shipping or a different carrier.
Shipping Insurance
All prints are fully guaranteed against shipping damages. If the order is damaged during shipping, a new print will be sent to the buyer at no additional cost. I may require detailed photographs of the damaged print and damaged packing materials to submit to the shipping company for insurance purposes. I reserve the right to have the damaged print shipped back to me for inspection at my discretion and expense.
Packaging
Prints on paper will be shipped in either a cardboard mailer, a cardboard box, or a shipping tube depending on the print size. Prints on canvas will be shipped in a cardboard box with packing material. Metal prints are wrapped in plastic and secured face down to a sheet of cardboard. It is then placed in a cardboard box with packing material. For larger metal prints and overseas deliveries, metal prints may be shipped in a wooden crate for additional protection.
Refund Policy
When purchasing artwork of any kind, think of it a a long term investment. These prints are designed to last your lifetime and longer. It is very important to select artwork that you know you will love for many years to come. After the order is placed, I give 24 hours for the buyer to change or cancel the order. Since my artwork is made to order for the individual buyer, I cannot offer refunds after I have placed the order with the print lab. My prints are hand signed and numbered which makes them non-returnable to the print lab. There may be individual circumstances where I will offer a refund or exchange but in most instances, all sales are final.
Please keep in mind that the appearance of my photographs may vary slightly depending on the monitor, tablet, or phone being used to view them.
Contact Me with any questions or comments.